Introduction

Before we start comparing these two policies we have to set out some ground rules.

Both products are marketed by different insurance companies. Lifeline Classic is sold by Royal Sundaram and National Mediclaim Plus policy is sold by National Insurance. So any meaningful comparison should include a comparison of the product alongside the insurers themselves.

Second, we know that both products are quite basic in their structure. They offer modest protection and aren’t comprehensive enough to cover a wide array of use cases. So if you are looking for something more robust, then both these policies may not cut it.

And finally, any comparison is ultimately futile without considering the use case. Who are you buying this policy for? You, your family, your parents?

That’s something you’ll need to answer before using this guide. So with that introduction out of the way, we can get to comparing the actual policies themselves.


Let’s start with Lifeline Classic. The product comes from Royal Sundaram’s stable:

Founded in 2001, Royal Sundaram Alliance Insurance Company Limited was India's maiden private sector general insurance company. The insurer is a forerunner in the bancassurance department, extending deep ties with reputable banks and Non-Banking Finance Companies across the country.

They also have a claim settlement ratio of 92.56% and 7,000+ network hospitals dotted across the country.


National Mediclaim Plus policy meanwhile comes from National Insurance’s stable:

National Insurance is the country's oldest general insurance firm and is wholly owned by the Government of India. That means, despite a claim settlement ratio of 94.14% and over 7,012 network hospitals it can be a bit difficult to reach the insurer when you need them the most. Perhaps due to the fact that they are still a public sector enterprise.

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Compare Insurances

Network hospitals7,000+7,012
Claim settlement ratio

(avg. of last 3 years)

92.56%94.14%
Co-payment

No

20%

Room rent

Any Room

Any Room

(up to 1% of sum insured)

Disease sub-limit

No

No

Pre existing diseases waiting

4 years

3 years

Pre/Post hospitalization

30/60 days

30/60 days

No claim bonus

10% per year

(up to 50%)

5% per year

(up to 50%)

Domiciliary
Ayush treatments
Restoration benefit

100% restoration

(once for different illness)

Health check-up
Once every year
Once every year
Maternity

Available

(up to ₹50,000 after 2 years)

Out Patient Department
Day care

Feature Comparison

co_pay

Co payment

With a co-payment clause, the insurer will mandate that you pay a part of the bill. So if the bill adds up to Rs. 2,00,000 and the co-payment is set at 20% then you could be asked to pay Rs. 40,000 from the bill. In this case, however, Lifeline Classic doesn’t impose a co-payment clause whereas National Mediclaim Plus policy requires you to co-pay a part of the bill 20% if you’re hospitalized in a non-network medical facility

room_rent

Room rent

If the policy does impose room rent restrictions then the insurer may only let you stay in a room of a certain specification or impose a cap on the total room rent. If you were to breach either criterion then the insurance company may ask you to pay a portion of all the expenses you incurred while staying in the room. In this case, however, you can pick any room you want with Lifeline Classic but National Mediclaim Plus policy only lets you stay in a room whose rent doesn’t exceed 1% of the total sum insured.

disease_sublimit

Sub limits

Some policies will tell you that they will cover all medical expenses up until the sum insured, but then impose caps on the total costs you can incur while dealing with a very specific list of diseases. We call these caps “Disease Wise Sub Limits.” In this case, neither Lifeline Classic imposes disease-wise sub-limits nor does National Mediclaim Plus policy

ped

Waiting periods for pre-existing diseases:

If you’re suffering from a lifestyle condition or if you’ve had surgery in the past, or if you’re dealing with an acute or chronic illness at the time of buying the policy, then the insurer may classify this as a pre-existing disease. And they may tell you that they will only cover these illnesses after some time. In this case, Lifeline Classic imposes a waiting period of 4 years on pre-existing diseases while National Mediclaim Plus policy extends a waiting period of 3 years on existing conditions.

pre_post

Pre and post Hospitalization expenses

Most people aren’t hospitalized right off the bat. Instead, they’ll have to go through a whole series of diagnostic tests before hospitalization and take medication post-discharge. These costs are outlined as pre-hospitalization expenses and post-hospitalization expenses respectively. In this case, Lifeline Classic covers expenses incurred 30 days before hospitalization and expenses incurred 60 days post-hospitalization. Meanwhile, National Mediclaim Plus policy covers expenses incurred 30 days before hospitalization and expenses incurred 60 after hospitalization, although there may be different sub-limits

ncb

No claim bonus

Some policies will tell you that they will incentivize you for not making a claim in any given year. And they offer such incentives by offering extra cover on top of the existing sum insured. This extra cover is categorized as a no-claim bonus. In this case, however, Lifeline Classic offers a no-claim bonus of 10% whereas National Mediclaim Plus policy offers a no-claim bonus of 5%. And the no-claim bonus may be capped at different levels too.

domiciallary

Domiciliary

Imagine you are forced to treat yourself at home because you don’t find a hospital bed, or you have a chronic condition that prevents you from visiting one, then, insurers may choose to cover your treatment even if you’re hospitalized at home. And such costs are collectively categorized as domiciliary treatment costs. In this case, however, Lifeline Classic offers domiciliary cover whereas National Mediclaim Plus policy doesn’t offer domiciliary protection.

ayush

Ayush treatments

Most policies only cover treatments administered in a registered medical facility. However, on some occasions, you may want to pursue alternative treatments including homoeopathy, Ayurveda, Unani and Siddha. These treatments are collectively categorized as Ayush treatments. And in this case, Lifeline Classic covers Ayush procedures and National Mediclaim Plus policy also extends coverage for Ayush treatments.

maternity

Maternity benefits

If you’re hospitalized during childbirth, then you may have to incur significant costs during delivery of your newborn, child care and other related matters during the course of the hospitalization. These costs are collectively termed maternity costs. And in this case, however, Lifeline Classic doesn’t offer protection for maternity-related hospitalizations whereas National Mediclaim Plus policy offers maternity cover.

opd

Out Patient Department (OPD)

Doctor visits and regular consultations aren’t usually covered by health insurance policies. They are categorized as Outpatient consultations (or OPD treatments) and patients have to bear the cost on their own. In this case, however, neither Lifeline Classic extends coverage for outpatient consultations, nor does National Mediclaim Plus policy.

Final Conclusion

After considering all the features on hand, we believe that Lifeline Classic is a better alternative to National Mediclaim Plus policy for most use cases that we’ve evaluated so far.

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