Introduction
Before we start comparing these two policies we have to set out some ground rules.
Both products are marketed by different insurance companies. GoActive is sold by Max Bupa and Lifeline Classic is sold by Royal Sundaram. So any meaningful comparison should include a comparison of the product alongside the insurers themselves.
Second, we know that both products have massive differences in their core structure. GoActive is more comprehensive. It covers a lot more use cases and doesn’t have any egregious conditions. However, Lifeline Classic is quite basic. It offers little protection and may not be entirely suitable if you are looking for robust protection. So fundamentally, they’re two very different products.
And finally, any comparison is ultimately futile without considering the use case. Who are you buying this policy for? You, your family, your parents?
That’s something you’ll need to answer before using this guide. So with that introduction out of the way, we can get to comparing the actual policies themselves.
Let’s start with GoActive. The product comes from Niva Bupa (Max Bupa)’s stable:
Founded in 2008, Niva Bupa (erstwhile Max Bupa) is one of the leading health insurance companies in India. While they have had a bit of a tumultuous time with their promoters, they still sell an impressive suite of products across multiple categories.
And they also boast a claim settlement ratio of 90.74%, with a network of more than 9,100+ hospitals.
Lifeline Classic meanwhile comes from Royal Sundaram’s stable:
Founded in 2001, Royal Sundaram Alliance Insurance Company Limited was India's maiden private sector general insurance company. The insurer is a forerunner in the bancassurance department, extending deep ties with reputable banks and Non-Banking Finance Companies across the country.
They also have a claim settlement ratio of 92.56% and 7,000+ network hospitals dotted across the country.
Talk to IRDAI-certified experts
If you want help with selecting the best health policy tailored to your needs, book a FREE call with our experts today by clicking here.
Compare Insurances |  Niva Bupa (Max Bupa) GoActive |  Royal Sundaram Lifeline Classic |
|---|---|---|
| Network hospitals | 9,100+ | 7,000+ |
| Claim settlement ratio (avg. of last 3 years) | 90.74% | 92.56% |
| Co-payment | No | No |
| Room rent | Any Room (Except suite) | Any Room |
| Disease sub-limit | No | No |
| Pre existing diseases waiting | 3 years | 4 years |
| Pre/Post hospitalization | 90/180 days | 30/60 days |
| No claim bonus | 10% per year (up to 50%) | |
| Domiciliary | ||
| Ayush treatments | ||
| Restoration benefit | 100% restoration (once for different illness) | 100% restoration (once for different illness) |
| Health check-up | Once every year | Once every year |
| Maternity | ||
| Out Patient Department | Up to ₹2,000 (cap of ₹500 on each consultation) | |
| Day care |
Feature Comparison
Co payment
With a co-payment clause, the insurer will mandate that you pay a part of the bill. So if the bill adds up to Rs. 2,00,000 and the co-payment is set at 20% then you could be asked to pay Rs. 40,000 from the bill. In this case, however, GoActive has an optional co-payment clause, if you wish to do so. And Lifeline Classic doesn’t impose a co-payment clause.
Room rent
If the policy does impose room rent restrictions then the insurer may only let you stay in a room of a certain specification or impose a cap on the total room rent. If you were to breach either criterion then the insurance company may ask you to pay a portion of all the expenses you incurred while staying in the room. In this case, however, GoActive only lets you pick a room so long as it isn’t a Suite room but you can pick any room you want with Lifeline Classic .
Sub limits
Some policies will tell you that they will cover all medical expenses up until the sum insured, but then impose caps on the total costs you can incur while dealing with a very specific list of diseases. We call these caps “Disease Wise Sub Limits.” In this case, neither GoActive imposes disease-wise sub-limits nor does Lifeline Classic
Waiting periods for pre-existing diseases:
If you’re suffering from a lifestyle condition or if you’ve had surgery in the past, or if you’re dealing with an acute or chronic illness at the time of buying the policy, then the insurer may classify this as a pre-existing disease. And they may tell you that they will only cover these illnesses after some time. In this case, GoActive imposes a waiting period of 3 years on pre-existing diseases while Lifeline Classic extends a waiting period of 4 years on existing conditions.
Pre and post Hospitalization expenses
Most people aren’t hospitalized right off the bat. Instead, they’ll have to go through a whole series of diagnostic tests before hospitalization and take medication post-discharge. These costs are outlined as pre-hospitalization expenses and post-hospitalization expenses respectively. In this case, GoActive covers expenses incurred 90 days before hospitalization and expenses incurred 180 days post-hospitalization. Meanwhile, Lifeline Classic covers expenses incurred 30 days before hospitalization and expenses incurred 60 after hospitalization, although there may be different sub-limits
No claim bonus
Some policies will tell you that they will incentivize you for not making a claim in any given year. And they offer such incentives by offering extra cover on top of the existing sum insured. This extra cover is categorized as a no-claim bonus. In this case, however, GoActive doesn’t offer a no-claim bonus whereas Lifeline Classic offers a no-claim bonus.
Domiciliary
Imagine you are forced to treat yourself at home because you don’t find a hospital bed, or you have a chronic condition that prevents you from visiting one, then, insurers may choose to cover your treatment even if you’re hospitalized at home. And such costs are collectively categorized as domiciliary treatment costs. In this case, however, GoActive offers domiciliary cover. And Lifeline Classic also coves domiciliary expenses.
Ayush treatments
Most policies only cover treatments administered in a registered medical facility. However, on some occasions, you may want to pursue alternative treatments including homoeopathy, Ayurveda, Unani and Siddha. These treatments are collectively categorized as Ayush treatments. And in this case, GoActive covers Ayush procedures and Lifeline Classic also extends coverage for Ayush treatments.
Maternity benefits
If you’re hospitalized during childbirth, then you may have to incur significant costs during delivery of your newborn, child care and other related matters during the course of the hospitalization. These costs are collectively termed maternity costs. And in this case, neither GoActive offers maternity cover nor does Lifeline Classic.
Out Patient Department (OPD)
Doctor visits and regular consultations aren’t usually covered by health insurance policies. They are categorized as Outpatient consultations (or OPD treatments) and patients have to bear the cost on their own. In this case, however, GoActive offers OPD cover whereas Lifeline Classic doesn’t offer OPD protection.
Final Conclusion
After considering all the features on hand, we believe that GoActive is a better alternative to Lifeline Classic for most use cases that we’ve evaluated so far.
Other Max Bupa GoActive Comparisons
Other Royal Sundaram Lifeline Classic Comparisons
Select the best plan with our help!
Get in touch to find out what plan works best for you. Zero fuss. Zero spam. Zero charges. Book a call now. Limited slots available!