Niva Bupa (Max Bupa) GoActive vs Oriental Insurance Happy Family Floater Policy Gold
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Introduction
Before we start comparing these two policies we have to set out some ground rules.
Both products are marketed by different insurance companies. GoActive is sold by Max Bupa and Happy Family Floater Policy Gold is sold by Oriental Insurance. So any meaningful comparison should include a comparison of the product alongside the insurers themselves.
Second, we know that both products have massive differences in their core structure. GoActive is more comprehensive. It covers a lot more use cases and doesn’t have any egregious conditions. However, Happy Family Floater Policy Gold is quite basic. It offers little protection and may not be entirely suitable if you are looking for robust protection. So fundamentally, they’re two very different products.
And finally, any comparison is ultimately futile without considering the use case. Who are you buying this policy for? You, your family, your parents?
That’s something you’ll need to answer before using this guide. So with that introduction out of the way, we can get to comparing the actual policies themselves.
Let’s start with GoActive. The product comes from Niva Bupa (Max Bupa)’s stable:
Founded in 2008, Niva Bupa (erstwhile Max Bupa) is one of the leading health insurance companies in India. While they have had a bit of a tumultuous time with their promoters, they still sell an impressive suite of products across multiple categories.
And they also boast a claim settlement ratio of 90.74%, with a network of more than 9,100+ hospitals.
Happy Family Floater Policy Gold meanwhile comes from Oriental Insurance’s stable:
Oriental Insurance is a government-owned company that offers health, vehicle, business, and farmer insurance. The company is a fully-owned component of the Oriental Government Security Life Assurance Company Ltd.
Now because it is a government-owned insurance firm, you can’t expect operational efficiencies across the board. Although, the company does boast a fairly high claim settlement ratio with over 2,988 network hospitals across the country.
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Compare Insurances | Niva Bupa (Max Bupa) GoActive | Oriental Insurance Happy Family Floater Policy Gold |
|---|---|---|
| Network hospitals | 9,100+ | 2,988 |
| Claim settlement ratio (avg. of last 3 years) | 90.74% | 99.89% |
| Co-payment | No | No |
| Room rent | Any Room (Except suite) | Any Room (up to 1% of sum insured) |
| Disease sub-limit | No | No |
| Pre existing diseases waiting | 3 years | 4 years |
| Pre/Post hospitalization | 90/180 days | 30/60 days |
| No claim bonus | ||
| Domiciliary | ||
| Ayush treatments | ||
| Restoration benefit | 100% restoration (once for different illness) | |
| Health check-up | Once every year | |
| Maternity | ||
| Out Patient Department | Up to ₹2,000 (cap of ₹500 on each consultation) | |
| Day care |
Feature Comparison
Co payment
With a co-payment clause, the insurer will mandate that you pay a part of the bill. So if the bill adds up to Rs. 2,00,000 and the co-payment is set at 20% then you could be asked to pay Rs. 40,000 from the bill. In this case, however, GoActive doesn’t impose a co-payment clause. And neither does Happy Family Floater Policy Gold.
Room rent
If the policy does impose room rent restrictions then the insurer may only let you stay in a room of a certain specification or impose a cap on the total room rent. If you were to breach either criterion then the insurance company may ask you to pay a portion of all the expenses you incurred while staying in the room. In this case, however, GoActive lets you stay in any room except a Suite, whereas Happy Family Floater Policy Gold only lets you stay in a room whose rent doesn’t exceed 1% of the total sum insured.
Sub limits
Some policies will tell you that they will cover all medical expenses up until the sum insured, but then impose caps on the total costs you can incur while dealing with a very specific list of diseases. We call these caps “Disease Wise Sub Limits.” In this case, neither GoActive imposes disease-wise sub-limits nor does Happy Family Floater Policy Gold
Waiting periods for pre-existing diseases:
If you’re suffering from a lifestyle condition or if you’ve had surgery in the past, or if you’re dealing with an acute or chronic illness at the time of buying the policy, then the insurer may classify this as a pre-existing disease. And they may tell you that they will only cover these illnesses after some time. In this case, GoActive imposes a waiting period of 3 years on pre-existing diseases while Happy Family Floater Policy Gold extends a waiting period of 4 years on existing conditions.
Pre and post Hospitalization expenses
Most people aren’t hospitalized right off the bat. Instead, they’ll have to go through a whole series of diagnostic tests before hospitalization and take medication post-discharge. These costs are outlined as pre-hospitalization expenses and post-hospitalization expenses respectively. In this case, GoActive covers expenses incurred 90 days before hospitalization and expenses incurred 180 days post-hospitalization. Meanwhile, Happy Family Floater Policy Gold covers expenses incurred 30 days before hospitalization and expenses incurred 60 after hospitalization, although there may be different sub-limits
No claim bonus
Some policies will tell you that they will incentivize you for not making a claim in any given year. And they offer such incentives by offering extra cover on top of the existing sum insured. This extra cover is categorized as a no-claim bonus. In this case, however, GoActive doesn’t offer a no-claim bonus and neither does Happy Family Floater Policy Gold.
Domiciliary
Imagine you are forced to treat yourself at home because you don’t find a hospital bed, or you have a chronic condition that prevents you from visiting one, then, insurers may choose to cover your treatment even if you’re hospitalized at home. And such costs are collectively categorized as domiciliary treatment costs. In this case, however, GoActive offers domiciliary cover. And Happy Family Floater Policy Gold also coves domiciliary expenses.
Ayush treatments
Most policies only cover treatments administered in a registered medical facility. However, on some occasions, you may want to pursue alternative treatments including homoeopathy, Ayurveda, Unani and Siddha. These treatments are collectively categorized as Ayush treatments. And in this case, GoActive covers Ayush procedures and Happy Family Floater Policy Gold also extends coverage for Ayush treatments.
Maternity benefits
If you’re hospitalized during childbirth, then you may have to incur significant costs during delivery of your newborn, child care and other related matters during the course of the hospitalization. These costs are collectively termed maternity costs. And in this case, neither GoActive offers maternity cover nor does Happy Family Floater Policy Gold.
Out Patient Department (OPD)
Doctor visits and regular consultations aren’t usually covered by health insurance policies. They are categorized as Outpatient consultations (or OPD treatments) and patients have to bear the cost on their own. In this case, however, GoActive offers OPD cover whereas Happy Family Floater Policy Gold doesn’t offer OPD protection.
Final Conclusion
After considering all the features on hand, we believe that Happy Family Floater Policy Gold is a better alternative to GoActive for most use cases that we’ve evaluated so far.
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