Introduction

Before we start comparing these two policies we have to set out some ground rules.

Both products are marketed by different insurance companies. Family Health Protector is sold by Iffco Tokio and ProHealth Select is sold by Manipal Cigna. So any meaningful comparison should include a comparison of the product alongside the insurers themselves.

Second, we know that both products are quite basic in their structure. They offer modest protection and aren’t comprehensive enough to cover a wide array of use cases. So if you are looking for something more robust, then both these policies may not cut it.

And finally, any comparison is ultimately futile without considering the use case. Who are you buying this policy for? You, your family, your parents?

That’s something you’ll need to answer before using this guide. So with that introduction out of the way, we can get to comparing the actual policies themselves.


Let’s start with Family Health Protector. The product comes from Iffco Tokio’s stable:

Iffco Tokio is a joint venture between Indian Farmers Fertiliser Cooperative Limited (IFFCO), a government-owned fertilizer company, and Japan-based Tokio Marine Group. They have a sizable presence in many rural markets, however, their presence in urban areas isn't exactly extraordinary.

The company has a network of over 7,527 hospitals and its CSR ratio isn’t useful, since they have been settling a lot of pending claims from last year.


ProHealth Select meanwhile comes from Manipal Cigna’s stable:

ManipalCigna Health Insurance Company is a collaborative partnership between Manipal Group and Cigna and together they have over 200 years of expertise in the healthcare business. And while the company has shown some potential recently, it still only corners a small part of the Indian market.

Also, they have a settlement ratio of 88.90% with more than 6,500+ network hospitals in tow.

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Compare Insurances

Network hospitals7,5276,500+
Claim settlement ratio

(avg. of last 3 years)

99.94%88.9%
Co-payment

No

No

Room rent

Any room

Any room (till ₹3000)

Disease sub-limit

Yes

No

Pre existing diseases waiting

4 years

4 years

Pre/Post hospitalization

45/60 days

60/90 days

No claim bonus

5% per year

(up to 50%)

5% per year

(up to 100%)

Domiciliary
Ayush treatments
Restoration benefit

100% restoration

(once for different illness)

100% restoration

(once for different illness)

Health check-up
Once every 4 years
Maternity
Out Patient Department
Day care

Feature Comparison

co_pay

Co payment

With a co-payment clause, the insurer will mandate that you pay a part of the bill. So if the bill adds up to Rs. 2,00,000 and the co-payment is set at 20% then you could be asked to pay Rs. 40,000 from the bill. In this case, however, Family Health Protector doesn’t impose a co-payment clause. And neither does ProHealth Select.

disease_sublimit

Sub limits

Some policies will tell you that they will cover all medical expenses up until the sum insured, but then impose caps on the total costs you can incur while dealing with a very specific list of diseases. We call these caps “Disease Wise Sub Limits.” In this case, Family Health Protector imposes disease-wise sub-limits on null whereas ProHealth Select doesn’t impose a disease wise sub-limit.

ped

Waiting periods for pre-existing diseases:

If you’re suffering from a lifestyle condition or if you’ve had surgery in the past, or if you’re dealing with an acute or chronic illness at the time of buying the policy, then the insurer may classify this as a pre-existing disease. And they may tell you that they will only cover these illnesses after some time. This cooling period is referred to as the Pre-existing-disease waiting period. In this case, Family Health Protector imposes a 4 year waiting period on pre-existing diseases and ProHealth Select will similarly tell you to wait 4 years before making a claim related to your pre-existing diseases

pre_post

Pre and post Hospitalization expenses

Most people aren’t hospitalized right off the bat. Instead, they’ll have to go through a whole series of diagnostic tests before hospitalization and take medication post-discharge. These costs are outlined as pre-hospitalization expenses and post-hospitalization expenses respectively. In this case, Family Health Protector covers expenses incurred 45 days before hospitalization and expenses incurred 60 days post-hospitalization. Meanwhile, ProHealth Select covers expenses incurred 60 days before hospitalization and expenses incurred 90 after hospitalization, although there may be different sub-limits

ncb

No claim bonus

Some policies will tell you that they will incentivize you for not making a claim in any given year. And they offer such incentives by offering extra cover on top of the existing sum insured. This extra cover is categorized as a no-claim bonus. And in this case, Family Health Protector offers a no-claim bonus of 5% and ProHealth Select similarly extends a 5% no-claim bonus.

domiciallary

Domiciliary

Imagine you are forced to treat yourself at home because you don’t find a hospital bed, or you have a chronic condition that prevents you from visiting one, then, insurers may choose to cover your treatment even if you’re hospitalized at home. And such costs are collectively categorized as domiciliary treatment costs. In this case, however, Family Health Protector offers domiciliary cover. And ProHealth Select also coves domiciliary expenses.

ayush

Ayush treatments

Most policies only cover treatments administered in a registered medical facility. However, on some occasions, you may want to pursue alternative treatments including homoeopathy, Ayurveda, Unani and Siddha. These treatments are collectively categorized as Ayush treatments. And in this case, Family Health Protector covers Ayush procedures and ProHealth Select also extends coverage for Ayush treatments.

maternity

Maternity benefits

If you’re hospitalized during childbirth, then you may have to incur significant costs during delivery of your newborn, child care and other related matters during the course of the hospitalization. These costs are collectively termed maternity costs. And in this case, neither Family Health Protector offers maternity cover nor does ProHealth Select.

opd

Out Patient Department (OPD)

Doctor visits and regular consultations aren’t usually covered by health insurance policies. They are categorized as Outpatient consultations (or OPD treatments) and patients have to bear the cost on their own. In this case, however, neither Family Health Protector extends coverage for outpatient consultations, nor does ProHealth Select.

Final Conclusion

After considering all the features on hand and the claim settlement ratio of Iffco Tokio, we believe that Family Health Protector is a better alternative to ProHealth Select for most use cases that we’ve evaluated so far.

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