Introduction
Before we start comparing these two policies we have to set out some ground rules.
Both products are marketed by different insurance companies. Energy Silver is sold by HDFC Ergo and HeartBeat Platinum is sold by Max Bupa. So any meaningful comparison should include a comparison of the product alongside the insurers themselves.
Second, we know that both products have massive differences in their core structure. Energy Silver is specifically designed for people suffering from diabetes/hypertension. However, HeartBeat Platinum is a premium policy built for people who want to leave no stone unturned when it comes to their health. It’s expensive and it does pretty much everything you expect a good policy to do. So in many ways, you’re comparing apples and oranges here.
And finally, any comparison is ultimately futile without considering the use case. Who are you buying this policy for? You, your family, your parents?
That’s something you’ll need to answer before using this guide. So with that introduction out of the way, we can get to comparing the actual policies themselves.
Let’s start with Energy Silver. The product comes from HDFC Ergo’s stable:
Founded in the year 2002, the company is a joint venture between India’s HDFC and Germany’s ERGO International AG. It offers policies across motor, travel, health and other sectors. And it also happens to be one of the largest insurers in the country.
More importantly, HDFC Ergo boasts a claim settlement ratio of 97.55%, with a network of 12,000+ hospitals
All in all, an impressive resume.
HeartBeat Platinum meanwhile comes from Niva Bupa (Max Bupa)’s stable:
Founded in 2008, Niva Bupa (erstwhile Max Bupa) is one of the leading health insurance companies in India. While they have had a bit of a tumultuous time with their promoters, they still sell an impressive suite of products across multiple categories.
And they also boast a claim settlement ratio of 90.74%, with a network of more than 9,100+ hospitals.
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Compare Insurances | ||
---|---|---|
Network hospitals | 12,000+ | 9,100+ |
Claim settlement ratio (avg. of last 3 years) | 97.55% | 90.74% |
Co-payment | No | No |
Room rent | Any Room | Any Room |
Disease sub-limit | No | No |
Pre existing diseases waiting | 2 years | 2 years |
Pre/Post hospitalization | 30/60 days | 60/90 days |
No claim bonus | 10% per year (up to 100%) | 10% per year (up to 100%) |
Domiciliary | ||
Ayush treatments | ||
Restoration benefit | 100% restoration (once for any illness) | 100% restoration (once for any illness) |
Health check-up | Once every year | |
Maternity | Available (up to ₹1,20,000 after 2 years) | |
Out Patient Department | Up to ₹15,000 (Annually) | |
Day care |
Feature Comparison
Co payment
With a co-payment clause, the insurer will mandate that you pay a part of the bill. So if the bill adds up to Rs. 2,00,000 and the co-payment is set at 20% then you could be asked to pay Rs. 40,000 from the bill. In this case, however, Energy Silver doesn’t impose a co-payment clause. And neither does HeartBeat Platinum.
Room rent
If the policy does impose room rent restrictions then the insurer may only let you stay in a room of a certain specification or impose a cap on the total room rent. If you were to breach either criterion then the insurance company may ask you to pay a portion of all the expenses you incurred while staying in the room. In this case, however, Energy Silver doesn’t impose any restrictions on the kind of room you can pick. And HeartBeat Platinum also doesn’t impose any restrictions on this front. You can pick any room you want.
Sub limits
Some policies will tell you that they will cover all medical expenses up until the sum insured, but then impose caps on the total costs you can incur while dealing with a very specific list of diseases. We call these caps “Disease Wise Sub Limits.” In this case, neither Energy Silver imposes disease-wise sub-limits nor does HeartBeat Platinum
Waiting periods for pre-existing diseases:
If you’re suffering from a lifestyle condition or if you’ve had surgery in the past, or if you’re dealing with an acute or chronic illness at the time of buying the policy, then the insurer may classify this as a pre-existing disease. And they may tell you that they will only cover these illnesses after some time. This cooling period is referred to as the Pre-existing-disease waiting period. In this case, Energy Silver imposes a 2 year waiting period on pre-existing diseases and HeartBeat Platinum will similarly tell you to wait 2 years before making a claim related to your pre-existing diseases
Pre and post Hospitalization expenses
Most people aren’t hospitalized right off the bat. Instead, they’ll have to go through a whole series of diagnostic tests before hospitalization and take medication post-discharge. These costs are outlined as pre-hospitalization expenses and post-hospitalization expenses respectively. In this case, Energy Silver covers expenses incurred 30 days before hospitalization and expenses incurred 60 days post-hospitalization. Meanwhile, HeartBeat Platinum covers expenses incurred 60 days before hospitalization and expenses incurred 90 after hospitalization, although there may be different sub-limits
No claim bonus
Some policies will tell you that they will incentivize you for not making a claim in any given year. And they offer such incentives by offering extra cover on top of the existing sum insured. This extra cover is categorized as a no-claim bonus. And in this case, Energy Silver offers a no-claim bonus of 10% and HeartBeat Platinum similarly extends a 10% no-claim bonus.
Domiciliary
Imagine you are forced to treat yourself at home because you don’t find a hospital bed, or you have a chronic condition that prevents you from visiting one, then, insurers may choose to cover your treatment even if you’re hospitalized at home. And such costs are collectively categorized as domiciliary treatment costs. In this case, however, Energy Silver doesn’t offer domiciliary protection whereas HeartBeat Platinum offers domiciliary cover.
Ayush treatments
Most policies only cover treatments administered in a registered medical facility. However, on some occasions, you may want to pursue alternative treatments including homoeopathy, Ayurveda, Unani and Siddha. These treatments are collectively categorized as Ayush treatments. And in this case Energy Silver doesn’t extend coverage for Ayush treatments whereas HeartBeat Platinum covers Ayush treatments.
Maternity benefits
If you’re hospitalized during childbirth, then you may have to incur significant costs during delivery of your newborn, child care and other related matters during the course of the hospitalization. These costs are collectively termed maternity costs. And in this case, however, Energy Silver doesn’t offer protection for maternity-related hospitalizations whereas HeartBeat Platinum offers maternity cover.
Out Patient Department (OPD)
Doctor visits and regular consultations aren’t usually covered by health insurance policies. They are categorized as Outpatient consultations (or OPD treatments) and patients have to bear the cost on their own. In this case, however, Energy Silver doesn’t offer OPD protection whereas HeartBeat Platinum offers OPD cover.
Final Conclusion
It should be obvious by now. HeartBeat Platinum is packed with features, while Energy Silver is specifically meant for people suffering from diabetes/hypertension. But considering Niva Bupa (Max Bupa) has a claim settlement ratio that can only be considered sub-par at best, we would still recommend going with anything that HDFC Ergo has to offer, if the policy is made available to you.
Other HDFC Ergo Energy Silver Comparisons
Other Max Bupa HeartBeat Platinum Comparisons
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